Archive for January, 2011

by Larry Magid

Internet service in Egypt is now totally shut down and there are reports that cell phone service has again been cut, but that won’t stop people from finding ways to reach out and express themselves.

One creative solution is from engineers at Google, Twitter and SayNow, a company that Google recently acquired, who have created a way for people from Egypt to Tweet via landline.

According to the Google blog, “Anyone can tweet by simply leaving a voicemail on one of these international phone numbers (+16504194196 or +390662207294 or +97316199855) and the service will instantly tweet the message using the hashtag #egypt. No Internet connection is required.”

In addition to leaving Tweets, you can call that number and listen, though unlike accessing Twitter on a computer or phone, there isn’t a way to selectively hear only from people you follow. You can listen and read tweets here but many are in Arabic and not properly transcribed. Click here for an audio sample of a couple of tweets that are in English.

This is, of course, only one of several creative ways that people can use to get around the Egyptian government’s attempt to shut down communciations. Some people are connecting by using old fashioned dial-up modems to dial into other countries, others are using satellite equipment and some are accessing the Internet via ham radio equipment.

by Larry Magid

No matter how many plugs he pulls or cables he cuts, Egyptian President Hosni Mubarak is not going to completely suppress information flowing within his country or between Egypt and the rest of the world. Information has a way of slipping out, and despite an apparent internet blackout, some people have been able to tweet and post updates to Facebook, Tagged.com and other sites.

In an email, a Facebook spokesperson told me that they “saw a significant drop off in traffic (from Egypt) today,” but that “we still see some.” Tagged.com, a San Francisco-based social networking site with 200,000 active members in Egypt, reports that traffic is lower than usual but not down completely. We have also seen some tweets out of the region. NPR’s Andy Carvin reports that there are several people from around the world tweeting up-to-date reports on what is happening in Egypt.

And, even though there are confirmed reports that the government has ordered cell phone companies to suspend service, some people, including journalists, have been able to make and receive calls. In addition, there are still international journalists reporting from the region including the English language Al Jazeera site, which is live streaming reports from Egypt.

Dial-up to the Rescue

Some people are getting online. The Globe and Mail reports that “Egyptians have turned to the Internet service of choice from more than a decade ago: dial-up access. Activists have been circulating lists of dial-up Internet phone numbers of providers outside Egypt. Because land-lines are still working and the service providers are outside Egyptian government control, users have managed to get some connectivity this way.” The blog post also mentions that some people are using satellite-based tools to access the net.

Pulled the Plug Around Midnight

Based on numerous reports as well as analysis by Renyses and other firms that track internet traffic, it appears as if the entire country of Egypt was taken off the internet at just after midnight local time on Friday. Of course there was no formal announcement as to why, but the move came hours before massive protests, which did take place despite the blackout.

Despite what I wrote in the first sentence, Mubarak’s people almost certainly didn’t actually cut any cables or pull any wires. But, as Gigaom pointed out, they likely took “a very careful and well-planned method to screen off internet addresses at every level, from users inside the country trying to get out and from the rest of the world trying to get in.”

In addition to the net blackout, the CEO of Vodafone said that Egyptian authorities asked the company to “turn down the network totally,” according to the Wall Street Journal.

The Wall Street Journal reported that “all mobile operators in Egypt had been ‘instructed to suspend services in parts of Egypt. Under Egyptian legislation, the authorities have the right to issue such an order and we are obliged to comply with it.’”

Despite the government’s apparent efforts, tens of thousands of Egyptians took to the streets on Friday and remained in the streets after dark in defiance of a curfew order issued by President Mubarak.

Like a cracked sidewalk that lets the grass poke through, there will always be cracks in whatever information walls governments attempt to erect. Just as the “Great Firewall of China” can’t isolate that country and attempts to silence WikiLeaks won’t stop it from revealing secrets, the efforts of Egyptian President Mubarak or any other strong man will not stop people from organizing and communicating — at least not for long.

Apple, in its earnings report last week, announced that Mac sales in its most recent quarter were up by 23 percent over the same quarter last year despite the popularity of the iPad, which competes with personal computers. Overall, PC sales were up only 3.1 percent in that quarter, according to Gartner.

One reason Mac sales surged is two new MacBook Air laptops, which in my opinion are the best portable PCs on the market.

I was an avid Mac user during the 1980s but have mostly used Windows for the past 20 years because I had a strong preference for lightweight laptops from Lenovo, Toshiba and Hewlett-Packard.

As a frequent business traveler, I need a small and light notebook PC, which is why I’ve been carrying around a 2.9-pound Lenovo X300 for the past two years. And I do carry it around. I had it in my bag constantly during the recent Consumer Electronics Show, for example, pulling it out on a moment’s notice to record a radio interview, access the Web, edit a photo or a video, or fire up Microsoft Word to work on a column.

But on returning from CES, I thought it was time to try out an even lighter notebook PC, so I borrowed both an 11-inch and 13-inch MacBook Air from Apple to try out. I’m impressed by both. But because of my travel needs, I think I’ll buy the 11-inch model, even though, at 2.3 pounds, it’s only 0.6 pounds lighter than the 13-inch.

Despite a more cramped screen and a bit less horsepower than the 13-inch, there is something about this tiny laptop that I find appealing. I also like that it will easily fit on an airline tray or a lectern if I’m using it to give a presentation. In fact, it’s so small and light that I find myself using it instead of my iPad to watch video, surf the Web or send e-mail. It’s much more expensive than an iPad but has a real keyboard, a slightly larger display and two USB ports, as well as the ability to play Flash video and to support external monitors. The 13-inch model also has an SD card reader.

What impressed me most about the Air was the multitouch trackpad, which, unlike trackpads on most Windows machines, allows for very smooth scrolling when you use two fingers to move up and down. Other laptops support this feature, but most of the ones I’ve tried are choppy and not 100 percent reliable. The Air also supports iPad-like gestures such as pinching to zoom.

At a starting price of $999 for a model with a 1.4 GHz processor, 2 GB of memory and 64 GB of solid-state storage, this is definitely a pricey laptop. An 11-inch model with 128 GB of storage, 4 GB of memory and a slightly faster 1.6 GHz processor costs $1,399.

The solid-state drive, which has no moving parts, is faster and less prone to damage than a hard drive, which is one reason the machine is so expensive.

As a Windows user, the big question for me was whether I would be comfortable going back and forth between the Mac notebook and the Windows desktop machine I use in my home office. In the past, I found it awkward to switch back and forth between the two platforms. But thanks to the “cloud” and the plethora of cross-platform open-source applications, that is much less of an issue than it was.

The first thing I did when I got the new Mac was to download both the Google Chrome and Firefox browsers. With Chrome, all I had to do was enter my Gmail address and it automatically synced bookmarks, passwords and extensions with my Windows version. I used Xmarks to sync bookmarks across platforms and browsers. These browsers work on the Mac exactly as they do on Windows, so there is no learning curve whatsoever.

I also installed Microsoft Office, which is slightly different from its Windows counterpart, but similar enough. Then I installed a few open-source cross-platform programs I use, including the Audacity audio editor and FileZilla FTP program, both of which are nearly identical on both platforms.

Finally, I installed Parallels Desktop, which enables Macs to run Windows and other operating systems as a “virtual machine.” I’m pleased to say that Windows runs great, and that even the Mac’s trackpad worked well with Windows.

There certainly are much less expensive notebooks and netbooks on the market, and many people need only a $399 netbook to access the Internet and get their work done from the road. But the Mac Air is worth considering for anyone who needs a reliable, rugged and lightweight computer.

Facebook is giving developers access to addresses and mobile numbers but users have to allow it for each App they install

As Huffington Post reported, Facebook on Friday announced on its developers blog that it is making users addresses and mobile phone number available to developers “as part of the User Graph object.”

Because this is sensitive information, Facebook said, “permissions must be explicitly granted to your application by the user via our standard permissions dialogs.”

What that means is that users will see a dialog box every time they install a new application that will ask them to “allow” that app to have access to their basic information and contact information. That’s great but a lot of people never bother reading those notices and are likely to just click “Allow” without thinking about what they are doing. It’s not that people are stupid, we’re just busy, a bit overwhelmed and not always paying attention to all of those boxes the pop-up when we install applications.

Easy to Delete Contact Information

The good news is that if you don’t have this information on your Facebook profile, it can’t be passed on to developers or anyone else and to make it easy to delete that information, I’ve outlined some simple steps on my CNET blog.

For more detailed information on how to control Facebook privacy settings for kids as well as adults, please take a look at A Parents Guide to Facebook which I co-wrote with my ConnectSafely.org co-director, Anne Collier.

Disclosure: Larry Magid is co-director of ConnectSafely.org which receives financial support from Facebook. He is also founder of SafeKids.com and LarrysWorld.com.

GoPayment comes with a free card scanner for smart phones

Intuit, which makes Quicken and Quickbooks has a service called GoPayment which includes apps for the BlackBerry, Android and iPhones and a small credit card reader that plugs into the audio port of a smart phone or connects via BlueTooth.   The service is aimed at small businesses including people who are mobile such as gardeners, plumbers and street merchants.  The App is free and there is even a small card reader that’s free but merchants pay a transaction fee to process credit card charges that starts at about 2.7%.  The service can also be used without a smart phone but there is a higher transaction fee if you don’t swipe the buyer’s credit card.

A somewhat similar service, called Square can be used by almost anyone.  Like GoPayments there is also a way to use it if you don’t have a smart phone but if you do, they too will send you a small reader that works with Android and iPhones.

The rumors are true. Verizon will start shipping an iPhone on February 10th. Pre-orders will be accepted starting on February 3rd. Verizon has a web page where “You can sign-up to get details” on how to be one of the first to get iPhone 4 on Verizon.”

The phone will cost $199 for a 16 GB model with a 2-year contract. $299 will get you a 32 GB phone.

With a few exceptions, the Verizon iPhone will be same as the AT&T model. It will have FaceTime, HD video, Apple’s A4 chip, a 3-axis gyro, the cool Retina display, a 5 megapixel camera and the same general design.

WiFi Hotspot and Other Differences Between Verizon & AT&T iPhones

There were very few surprises at the announcement but, unlike the AT&T version, the Verizon iPhone will allow you to create a mobile WiFi hotspot that can support up to 5 devices. Verizon didn’t say whether there will be an extra charge for the hotspot service, although there likely will be. I have this feature in my HTC Evo Android phone from Sprint and use it often. I’ve filed radio reports from the back of taxi cabs and use it routinely in hotels to avoid paying $10 to $15 for the hotel’s WiFi service.

A difference in AT&T’s favor is that AT&T’s GSM network can support simultaneous voice and data so it’s possible to talk on the phone and download email or view a map. That’s not the case with Verizon’s CDMA technology used by Verizon though that will change over time.

Also, AT&T’s GSM network can be used in Europe and most other parts of the world. Verizon’s CDMA network can be used in the U.S., Canada, Mexico and a limited number of other countries.

Does not Support 4G LTE Network

Verizon and Apple confirmed that the new phone does not work on Verizon’s new and faster LTE (Long Term Evolution) network so it will not be as fast as some competing “4G” phones including several Android models. The AT&T iPhone also runs on its 3G network and not the company’s faster 4G network.

At the press conference, Verizon claimed that its network is “robust” enough to handle the iPhone. Verizon does have a great deal of experience with Android phones that make similar data demands on the network.

2011-01-11-side.jpg
Verizon iPhone 4 view from the side (Credit: Verizon Wireless)

Analysis

Normally the news of a phone being picked up by another carrier barely makes the trades let alone mainstream media. But this isn’t any phone and Apple isn’t any company. The iPhone redefined the smart phone when it was introduced 3 ½ years ago and despite some excellent competition; it still dominates mindshare, if not market share of new purchases.

With the exception of the WiFi hotspot, there is nothing new about the Verizon iPhone except that it runs on the Verizon network which is good news to people who hate AT&T, who can’t get a decent AT&T signal where they are or who are locked into a Verizon contract and don’t want to switch.

Still, it’s not as if the iPhone is the only cool phone on the market. I’ve used all the iPhones along with Android phones running on AT&T, Sprint, Verizon and T-Mobile as well as various flavors of Blackberries and other phones. The iPhone’s IOS operating system, which is now a third of a decade old, is definitely more stable and less prone to crash than Android but it’s certainly not way ahead in features. In fact, Android phones have some features that iPhone users don’t have including arguably better multi-tasking, better integration with Gmail and Google calendar, a more robust version of Google Maps and a removable battery which can be a big plus. There are some Android phones that run on faster 4G networks and it also has an open marketplace which makes it easier for developers to create apps and get them to market (though it also makes it easier for malware to show up on the phone). And Google is constantly upgrading Android.

Even Windows Phone 7 – which is barely making an impact so far – has some great features not available on the iPhone including a very innovative user interface that makes it easier to keep up with your friends and colleagues.

Still, Apple seems to have a magic wand which it just waved at Verizon. That’s good news for Verizon and Apple, good news to people who have been waiting for an iPhone running on something other than the AT&T network and good news for existing AT&T customers who want to hang up on AT&T and say Hello to Verizon.

A 2009  study (PDF) from the Virginia Tech Transportation Institute found that truck drivers who were texting were 23 times more at risk of a “crash or near crash event” than “nondistracted driving.” As reported by CNET’s Jennifer Guevin, the study also found that “texting took a driver’s focus away from the road for an average of 4.6 seconds–enough time…to travel the length of a football field at 55 mph.”

Teenage drivers are especially vulnerable.  In addition to being less experienced drivers, they are more likely to text than adults.    A Federal Communications Commission consumer advisory on texting while driving quotes the National Highway Traffic Safety Administration as reporting that driver distraction was the cause of 16 percent of all fatal crashes in 2008, resulting in  5,800 fatalities and 515,000 injuries.  The American Automobile Association says that “taking your eyes off of the road for two seconds doubles your risk of getting into a crash.”

Inthinc, a Salt Lake City company, was at the Consumer Electronics Show with a solution for parents and companies whose employees have company issued phones.  The product, which is called Tiwi, costs $299 plus a $29.95 monthly  subscription fee, can disable a cell phone for calling or texting, according to CEO Todd Follmer.  It can also report the person’s speed, whether they’re engaged in aggressive driving and even if they’re using their seat belt.  Parents or employers can check in via an internet portal.

To learn more, I spoke with CEO Todd Follmer at the Showstoppers press event at CES 2011.

Listen here

I don’t know what motivated the young man who allegedly murdered several people and critically wounded Rep. Gabrielle Giffords but whether or not the case, his actions could possibly have been affected by what he saw on TV, heard on the radio or read on the Internet.

I would never equate bullying with murder but when trying to understand this tragedy, I am reminded about how other young people in our society are influenced by what they too read, hear and see.

In April, I wrote a column entitled “Adults On TV Are Bad Role Models for Teen Bullies,” pointing out how young people learn not from how we tell them to act but how we (adults) act in their presence. While the alleged 22-year old shooter is technically an adult, he is a very young man and, aside from what whatever mental instabilities he may have, like many young people, he is likely influenced by his media environment.

Of course it’s too early to tell exactly what motivated him and premature to convict him in the press before he’s even arraigned let alone tried. But even putting this case aside, I have no doubt that young people today are growing up in a climate where media personalities, politicians and even some elected officials are providing the fuel and perceived moral authority that encourages their own anti-social behavior.

Flaming Wars

And it’s not just leaders. If you look at the comments on many blog posts, you’ll see that it’s all to common for adults to write hateful remarks, even on things that seem a bit trivial on my beat like how Macs compare with Windows PCs. Most people don’t get up in arms over everything they read, but in a medium as vast and open as the Internet, there will always be some who don’t hesitate to lash out when given a chance. As a blogger, I’m happy to have people disagree with what I write, but I’m not happy when they use it as an excuse to attack my integrity.

The good news is that the vast majority of people do not engage in bullying on or offline and reject the politics of hate. Yet we are bombarded with it not just on certain cable TV and radio talk-shows but by the comments of relatively mainstream politicians and even some of our network TV shows which glamorize putting other people down.

Perceived Norms Affect Behavior

How people think others act affects how they act. For example, research has shown that people are more likely to smoke if they think that others around them smoke. In a June 2008 article (PDF) from the Journal of the National Medical Association, Christopher L. Edwards and his colleagues pointed out that “perceived tobacco use acceptability, have been shown to be strong predictors of adolescent and young-adult smoking behaviors.”

The same applies to bullying. In a paper presented at the 2008 National Conference on the Social Norms Approach, H. Wesley Perkins and David Craig reported on a survey of more than 52,000 students from 78 secondary concluded that while bullying is not in fact the norm, many youth perceive it is as normal. “The most common (and erroneous) perception is that the majority engage in and support such behavior.”

And when people perceive things as normal, they are more likely to act on those perceptions. The researchers found that the “perceptions of bullying behaviors are highly predictive of personal bullying behavior.”

As sad and tragic as this shooting was, it is also rare, and it’s important that we remember that the vast majority of people in America are not only not likely to commit acts of violence but are also capable of engaging in respectful disagreement. Just as most teens don’t bully, most of us accept that America is made up of people with a wide variety of political and religious beliefs as well as people with different accents, skin colors and sexual preferences. As a country we are reasonably tolerant and reasonably civil yet there are those among us — including some of our leaders — who are not part of the norm.

I’m not suggesting that the politicians and commentators who have used vitriolic rhetoric against Rep. Gabrielle Giffords and others were deliberately trying to incite violence, but they were contributing to a “norm” that it’s OK to demonize and dehumanize your political opponents and those who you disagree with or who may be different than you are. While it is OK to disagree, it’s not OK to harass belittle or defame others. That’s why it’s important to marginalize, not glamorize, anti-social remarks. I’m happy for people to use the Internet or mass media to express disagreement and engage in discourse. That is and should remain the norm. But hate, bigotry and dehumanizing one’s opponent is not normal and should be not celebrated or encouraged. It is nothing more than bullying.

In the wake of this tragedy, we all need to start to appreciate our differences and learn to respect one another. Parents need to communicate that to our children, and our leaders need to start acting the way we tell our children to act.

I know this sounds a bit heretical, but my tech wish for 2011 is for things to slow down a bit.

I realize that the pace of innovation is getting forever faster but there are times when it’s a bit overwhelming. And if a veteran technology journalist like me feels that way, I can’t help think others might as well.

Android phones, for example, seem to be coming out constantly as are new versions of the Android operating system. I’d be happier if there were fewer phones and instead of constant software upgrades, how about one or two a year that are really solid and noticeably better than what they replace.

The Apple iPad was clearly the most significant tech product of 2010 and rumor has it that there may be an iPad 2 coming out shortly. Personally, I’d prefer they wait until mid-2011. Many iPad owners are just starting to take advantage of the features on the device that came out last summer. Besides, rumors of a new iPad are causing some people I know to hold off buying the current version.

2011 will see lots of new tablets from other companies and I’m hoping that at least one or two will be a worthy rival for the iPad. What I don’t want to see are lots of mediocre products, but I suspect we will.

There is a constant parade of digital cameras hitting the market but few of them are significantly better than the ones they replace. Usually all they have are more megapixels which – after say 8 megapixels or so – has no noticeable impact on the quality of photos. I’d rather camera companies put efforts into better lenses, larger and more light sensitive sensors and bringing back optical view finders (an invention of the early 20th century) so we don’t have to hold the camera out in front of us and frame everything using the LCD screen.

There were a few years when new features on high-definition TVs were being introduced regularly but that, thankfully, slowed down once 1080p resolution became mainstream. Now the industry is pushing us all to buy 3-D TVs but most of us aren’t buying. Consumers aren’t stupid. When it comes to spending our hard-earned money, we need to see some serious value from our dollars and having to put on special glasses to get images to pop-out of the string doesn’t cut it for most people.

And speaking of slowing down, it’s time for Facebook engineers to take a well-deserved rest. They came out with an enormous number of new features in 2010 – many of which confused users and sparked outrage over privacy. I’m not saying that there isn’t room for improvement at Facebook but maybe it’s time to stop fixing what isn’t broken and leave the user interface alone for awhile.

Leaving (for) Las Vegas and CES

As I write, I’m packing for my annual pilgrimage to the Consumer Electronics Show in Las Vegas where I expect to see still more products, most of which will never garner much market share. Still, hope springs eternal and entrepreneurs from start-ups to big companies will do their best to dazzle the CES attendees with great new products that promise to make our lives better. A few will make it out of the starting gate but most will be part of the noise and will be long forgotten by CES 2012.

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